Last Updated: March 2026
Welcome to INOVIC CRM (India) Private Limited ("INOVIC CRM", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://inoviccrm.com and interact with us.
Please read this policy carefully. If you have any questions or concerns, contact us at [email protected].
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out our contact form on the website. This includes:
- Your Name
- Phone Number
- Email Address
- Subject of Enquiry
- Your Message
We do not collect any sensitive personal information such as financial data, government ID numbers, or passwords.
2. How We Use Your Information
The information you provide is used solely for the following purposes:
- To respond to your enquiries and provide requested information about our products and services
- To prepare and send quotations for cranes, hoists, and material handling equipment
- To provide after-sales support and technical assistance
- To send relevant updates about our products, projects, or services (only if you have consented)
- To improve our website and customer service
3. How We Store Your Information
Your information is stored securely and is only accessible to authorised personnel within INOVIC CRM. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. We retain your information only as long as necessary to fulfil the purposes outlined in this policy.
4. Sharing of Your Information
We do not sell, trade, or rent your personal information to any third parties. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating our website (e.g., web hosting, email services) — bound by confidentiality obligations
- When required by law or legal authority
- To protect the rights, safety, or property of INOVIC CRM or others
5. Cookies
Our website may use basic cookies to improve your browsing experience. Cookies are small text files stored on your device. They help us understand how visitors use our website so we can improve its performance. You can choose to disable cookies through your browser settings at any time, though this may affect some functionality of the website.
6. Third-Party Links
Our website may contain links to third-party websites such as our social media profiles (Facebook, Instagram, Twitter, LinkedIn). Please note that once you click on these links, you will be subject to the privacy policies of those respective websites. We have no control over and accept no responsibility for the content or privacy practices of any third-party sites.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information from our records
- Withdraw your consent to receive communications from us at any time
To exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us and we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Company: INOVIC CRM (India) Private Limited
- Email: [email protected]
- Phone: +91 97252 45524
- Website: https://inoviccrm.com
- Address: Plot no 62/7 + 8, Phase 1, Vatva GIDC, Ahmedabad, Gujarat - 382445
